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Payments How To Order Wholesalers Shipping Sales Tax Satisfaction Guarantee 1-Year Warranty Privacy |
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Prices listed are in US dollars. Credit card orders are accepted online (fastest and most secure option), by phone, traditional mail or e-mail. Airpod Cleaner accepts Visa, MasterCard, American Express and Discover. Note: When ordering online, an option exists to choose the following credit cards after proceeding to checkout from your shopping cart page. This method insures your privacy by not storing any sensitive information here.
Order Online:
Placing an item in your shopping cart does NOT commit you to purchasing it. Once you've placed an item in your shopping cart, you can choose to place the order immediately OR continue shopping. You can put as many items as you want in your shopping cart. When you are finished and want to place the order, you can return to your shopping cart by clicking the "View Cart" button. Your order will be confirmed via e-mail once submitted(usually within 24 hours). A FedEx shipment tracking notice will also be sent once your order is ready to leave our warehouse. Note: When using PayPal to complete your purchase, it is protected through the industry standard Secure Sockets Layer 3.0 (SSL) and 128 bits of encryption (the highest level commercially available). So your payment information is securely protected via PayPal and none of your personal information is kept on the AirPodCleaner.com site itself. Order by Phone:
Order by Fax: You may download and print an Order Form by Clicking Here (requires Free Adobe Acrobat Reader) and Fax the completed form, including your credit card information, to (309) 279.9103. Order by Mail: You may download and print out an Order Form by Clicking Here (requires Free Adobe Acrobat Reader) and mail the completed form, including credit card billing information or a cashier's check or money order, to:
Airpod Cleaner Air Purifiers Please make cashier's checks and money orders payable to: RS USA, Inc.. Overseas orders must use a credit card. For wholesale information, please contact us by email, phone or FAX as indicated below.
All claims (damage or shortage) must be reported within five (5) working days after receipt of merchandise. Our responsibility for merchandise shipped via common carrier ceases upon delivering the order to the carrier. We are not responsible for merchandise lost or stolen or damaged in transit. You must file a claim with the delivery carrier. We will however assist you in any way possible to help you process your claim. Holiday Shipping Please allow for additional time during the peak holiday season. Free Product Offers Any free product offers with purchase will be shipped separately via FedEx Ground at no additional charge. P.O. Boxes Because we generally ship via FedEx ground, we cannot ship to a P.O. Box. Please provide a street address. Overseas Orders Orders shipped outside the continental United may entail additional shipping charges please contact us before placing your order. Alaska, Hawaii and Army Post Office (APO) Addresses Alaska, Hawaii, and APO customers should contact us for a ship quote before placing an order. Shipping Disclaimer Some items may incur an additional shipping charge due to their size/weight and/or the distance they are being shipped. We will call you with these charges before your order is processed for final approval. Sales tax is collected only on orders sent within the state of California. California law requires that we charge a sales tax in the amount of 7.25% on CA orders.
If you receive the wrong product or it is damaged, please contact Customer Service as soon as possible so we can determine the best way to resolve the problem. If you dont receive a product within 10 business days of the shipping date, please let us know and we can either give you a credit or resend the order. We do ask if the orders cross in the mail that you return the replacement order in its original packaging or something similar to protect the product from damage so we can resell it. If you are not satisfied with the product, return requests for refund are to be made within the 30 days of original purchase. You may do so via email, or our customer service line 1-866-630-1055. You will receive an Return Goods Authorization (RGA) number from the phone agent or by email which you must write on the shipping label. Refund Requirements: Returned merchandise must include all original components, literature, warranties and packaging in the same saleable condition in which it was received. Refunds for returns will cover product amount and any sales taxes charged. Refunds will not be made for any shipping and handling charges. Merchandise that has been damaged, cosmetically or otherwise, by the purchaser and/or as a result of misuse will NOT be accepted for refund. Shipping Returned Merchandise: Returned merchandise must shipped at purchasers expense once you have received an Return Goods Authorization (RGA) from RS USA, Inc. You may send back your Airpod Cleaner product via, USPS, UPS, Fed-Ex. No merchandise will be accepted COD or collect.
Upon discovery of a product defect, within the warranty period, you should immediately notify Airpod Cleaner via telephone, email or fax to obtain product return and shipping instructions. You should send the product, shipping charges prepaid, to the designated service location, accompanied by your name, address and telephone number, proof of purchase date and a description of the defect. The warranty does NOT include unusual wear, damage resulting from accident or unreasonable use and also does not include replacement filters, bulbs, aroma scent nor other disposable parts and supplies. Airpod Cleaner recognizes and respects the importance of maintaining the privacy of our customers and visitors. No information provided to us by our site visitors or clients is ever shared with any outside party unless we are specifically authorized to do so by you or as so required by State or Federal Statute upon service of a duly authorized and executed subpoena. Airpod Cleaner does NOT use "cookies" or any other internet technology to automatically collect personal information from visitors to our web site. Moreover, personal information, including but not limited to your name, e-mail and postal address, phone number, fax number, billing information (credit card number, expiration date and billing address), services purchased and client data, is NOT sold or otherwise provided to any third party. In the event we decide to change any aspect of our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. If you have questions or comments concerning our privacy policy, please email us at privacy@AirpodCleaner.com. |
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